Swapping domain names

No, you can’t swap out a domain on a current hosting plan for a new domain, etc. Each domain belongs to its own subscription ID in our accounting system, so if you want to close out that website and launch a new one with us, please order a new Hosting plan for that new domain.

The only exception to this approach is if you have changed the domain name of your live website hosted with us, and want to 301 redirect to a new domain name. In such a case we will “rename” the account in our billing system, because the business/brand has assumedly been renamed as well.